We are not halal certified but our products do not contain any pork, lard, alcohol or pork gelatine.
You can leave them one day out in room temperature, five days in the fridge and one month in the freezer. Reheat them in a 180 degrees oven or air fryer for 3 minutes and consume them after they have cooled down and turned crispy.
You can reheat your cookies for 3 minutes in the oven at 180°C or in the airfryer. Using microwave is not recommended as the cookie will be very soft.
Unfortunately we would not recommend to use microwave as the cookies will become too soft. For the ultimate crispy and chewy texture, do reheat your cookies in the oven at 180°C or airfryer for 3 minutes.
Unfortunately, we do not facilitate self-collection of online orders for now. Online orders are only available for delivery service.
Yes! If you wish to receive your order by a specific timing, you may select from our time slot windows: 12-3pm, 3-6pm or 6-9pm. There will be a charge of $5 for specific time slots delivery.
For changes to your delivery order, kindly email us at email@example.com at least 2 days before the delivery date.
Delivery is FREE for orders above $45. For orders below $45, there will be a charge of $5 and delivery window is between 12.30pm – 9.30pm.
Free delivery with minimum order of $45. Do note that our free delivery window is from 12.30pm to 9.30pm. If you wish to receive your cookies by a specific timing, there will be an additional charge of $5 for specific delivery timeslot.
We deliver from Mondays to Saturdays from 12.30pm to 9.30pm. No deliveries on Sundays.
No they are not.
Only PB Choc, White Chunky and Choco Bueno contain nuts.
All our cookies are suitable for vegetarian except for OH! Smores cookie as it contains 100% halal beef gelatin.
Strictly no refunds. Any refund, if required, will be made in the form of online voucher. Management reserves the right to amend the terms and conditions at any time without prior notice and at its sole discretion. Voucher is not exchangeable for cash or refunded in part of cash.
Our free delivery window is from 12pm – 9.30pm and upon selecting this option, requests for preferred timing will not be entertained. Our drivers deliver island-wide and are given the autonomy to plan the most efficient delivery route based to fulfil all deliveries within the delivery window. As such, we are not able to provide an estimate delivery time for orders with free delivery. Alternatively, you may wish to opt for the paid delivery option with a smaller delivery window.
Kindly remain contactable at all times as drivers may be required to contact you in cases of delivery difficulties (ie. Intercom not working, incorrect address provided, no one answering the door)
For orders delivered to another recipient, kindly inform them of the delivery and advise them to remain contactable for a smooth delivery.
Drivers are doing back-to-back deliveries and are responsible for completing all deliveries within the given delivery window. To prevent delivery delays, a grace period of up to 10 minutes is allocated for each order in the event that driver is unable fulfil the delivery due to delivery difficulties. The driver will wait and contact you during the 10-minute period.
After 10 minutes of no response, the delivery will be considered to have failed and the driver will proceed with the rest of the deliveries. Kindly note that the driver will not return for a 2nd delivery on the same day.